The Art of Elemental Design

The Andrea Olivera Centre for Ayurveda offers Spa Consulting, providing professional Spa Industry advice and integrating Ayurvedic principles into new signature treatments based on the themes of the client's facility. The result: exclusive and highly effective therapies.

Funds and Process:

Spa Industry consulting will be billed at $125 per hour.

Fees for the creation of special services based on Ayurveda will incorporate; the flat rate of $125 per hour for Spa Consulting, as appropriate; fees for research, preparation, networking and time, as appropriate, and; the additional value of the special intellectual capital that makes Andrea's packages unique, effective and marketable.

The creation of new services based on Ayurvedic science will begin with a Needs Analysis outlined below. From this Andrea can develop and report an initial estimate.

Next, a 25% retainer is required to protect the value of the information given in the complete three-phase proposal, outlined below. This detailed proposal will be customized to your business' needs and will include a refined estimate. The proposal can be further tailored with the client.

Finally, the accepted proposal will be followed through and a final invoice will be given.

Initial Meeting

Needs Analysis:

Personal interview with client to understanding what he/she wants, in terms of; improved treatments and/or training; the creation of an Ayurveda-science-based signature treatment that emphasizes the spa's concept and personal philosophy; etc.

Phase 1

Assessment and Consultation Process:

Observation of client's most popular treatments:
Andrea will undergo your service(s) to give a first-hand assessment and to gain a full understanding of your current standing and potential. This also allows her to ascertain how Ayurvedic techniques and philosophy may be incorporated into your services.

Phase 2

Spa Industry Training for Your Trainers:

Training the head Aesthetician or holistic practitioner to use Ayurvedic concepts and techniques.

Providing cross training as a backup to enhance the whole organization so all members can do all services equally.

Development of a Retail Incentive Program to see sales as a service. Includes retail/merchandise training.

Training your telemarketers and reception to develop a sales tone using the new language.

Phase 3

Exclusive Signature Treatment Concept Design:

A creative process which incorporates Andrea's expertise in Ayurveda and the Spa Industry with the themes and abilities of the client.

Promotion:

New concept and service projected into new service menu and/or website. Launch of newsletter format.

Soiree Theme Events:

Soiree A
Presentation of new treatment, concept, and menu to in-house staff (may involve slides and handouts). Includes catered food and music.

Soiree B
A launch for the media and your clientele in similar format to Soiree A. Includes higher profile catered food and entertainment and, potentially, free gifts of services or products for the clientele. Andrea will organize the media presence.

Follow-Up:

After a grace period following the Soirees, Andrea creates surveys to collect customer feedback used to modify or enhance services.

Every 5-6 months Andrea will visit to undergo your service(s) for quality control. If the treatment has degraded or if it is improperly executed Andrea will offer upgrading and/or coaching. This is to insure the integrity of Andrea's client base.

The Andrea Olivera Centre for Ayurveda - The Mother of Healing
www.AyurvedicTouch.com ~ info@AyurvedicTouch.com

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